Northern Ireland's Leading Health & Social Care Organisation

Optimum Care Satisfaction Survey

Optimum Care is committed to providing a high quality care service to you and your loved ones. As part of our ongoing monitoring of our service, we would like to hear your views as to how we meet your needs. We would be grateful if you will complete the following Customer Satisfaction Survey based on your experiences. 

Thank you for taking the time to complete this survey.

Your Name (Service User)(Required)
Your Age (Service User):

Care Service

Do you live alone?(Required)
How many carers attend your calls?(Required)
Do your carers know what to do to help you?(Required)
Do your carers respect your dignity when providing care?(Required)
Do your carers communicate well with you?(Required)
The overall service the carers provide is:(Required)

Office Staff

If you have to contact the office are the staff friendly and helpful in sorting out any problem you may have?(Required)

Your Comments:

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