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Hospital-to-Home Care Service reaches 3000th Service User

Optimum Care

Linda Mairs, Advanced Community Carer, Mrs May McCullough, Service User, Andrea Hill, Domiciliary Services Manager

Local homecare provider Optimum Care are celebrating their 3000th Service User of their Rapid Response Care service. 

The company have been providing this service in partnership with the Northern Health and Social Care Trust since 2018.  The scheme is designed to help hospital patients return home with an interim care package to aid their recovery, or await a permanent care package.

The service provides a quick response to patients who are ready to return home after a stay in hospital.  Since its inception in 2018, the service have been rolled out through three key locations, Causeway, Ballymena and Antrim, and East Antrim and their surrounding areas. 

Photographed is the 3000th Service User, Ballymena local Mrs McCullough along with Linda Mairs, Advanced Community Carer and Andrea Hill, Domiciliary Services Manager.  Andrea commented, “We are delighted to have reached this number of Service Users.   The service started in 2018 in the Causeway area and by December 2019 we expanded to the Ballymena and East Antrim areas.   We are thankful for the excellent staff we have in the offices coordinating the care of our Service Users, along with our team of incredible and dedicated carers providing the care.”

The service has led to many job opportunities with in these areas.  Optimum Care are one of only 90 employers in Northern Ireland who pay the Real Living Wage.  Staff in this role are paid in excess of the Real Living Wage and are provided with company cars to get to Service Users homes to provide care. 

Group Managing Director, JP Watson commented, “We are proud to be one of the few Real Living Wage employers in Northern Ireland and continue to invest in our staff and provide them with everything they need to do their job well.”   Having reached their 3000th Service User Optimum Care are continuing to work with the Northern Health and Social Care Trust to ease the pressure on local hospitals,  JP Watson commented further, “We have a long-standing relationship with the Northern Health and Social Care trust and are committed to continuing to provide this excellent service ”

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